Terms of Service

These Terms of Service (“Terms”) govern access to Catch Leads and related Catch websites, demos, and software (the “Service”). By using the Service, you agree to these Terms on behalf of the business you represent.

The Service

Catch Leads helps protection shops ingest website leads, send SMS follow-up, run campaigns, and use Catch’s review tools. Features may change. We may offer the Service through a website, mobile app, or both. A public price is not posted here; fees are set when you subscribe or in a written order.

Accounts

You must provide accurate shop information and keep login credentials confidential. You are responsible for activity under your account and for the messages sent from numbers assigned to your workspace.

Your content and messaging

You retain rights to your shop content and customer data. You grant Catch a limited license to host and process that content only to provide the Service. You are responsible for having permission to text or email the people you store, for A2P and consent rules, and for the wording that goes out in your shop’s name.

Acceptable use

You may not use the Service to:

• Send spam, unlawful, or deceptive messages.
• Probe, disrupt, or overload our systems or another customer’s account.
• Copy, resell, or reverse engineer the Service except as the law allows.
• Upload content you do not have the right to use.

Payment

Paid plans are billed as agreed at signup or on an order form. Fees are non-refundable except where required by law or we say otherwise in writing. We may suspend the Service for unpaid invoices.

Intellectual property

Catch and its licensors own the Service, including software, designs, and trademarks. These Terms do not transfer ownership. Feedback you send may be used to improve the Service without obligation to you.

Third-party services

The Service may connect to carriers, calendars, form tools, or Google review features. Those services have their own terms. Catch is not responsible for outages or policy changes on those platforms.

Disclaimer

The Service is provided “as is.” We do not warrant uninterrupted operation, specific booking rates, or that AI drafts will be error-free. You review and are responsible for outbound messages when your settings require it, and you remain responsible when auto-send is on.

Limitation of liability

To the fullest extent allowed by law, Catch is not liable for indirect, incidental, special, consequential, or lost profits damages. Our total liability for a claim relating to the Service is limited to the fees you paid us for the Service in the 12 months before the claim.

Term and termination

You may stop using the Service at any time. We may suspend or end access if you breach these Terms or if we discontinue the product. After termination, we may delete or return workspace data as described in the Privacy Policy, except where we must keep records.

Changes

We may update these Terms. The “Updated” date will change when we do. If a change is material, we will provide notice through the Service or email. Continued use after the effective date means you accept the new Terms.

General

These Terms are the entire agreement for the Service, unless a signed order says otherwise. If a court finds one part unenforceable, the rest stays in effect. You may not assign these Terms without our consent; we may assign them in a merger or sale. Notices to Catch: hello@catchleads.ai.

Contact

Questions: hello@catchleads.ai. To get a shop on Catch Leads,schedule a call.